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Crafting Copy that Converts: Details Matter

When selling a product or service, the words you choose matter. It is not just what you say but how you say it. Whether you’re fine-tuning a direct mail headline or crafting the subject line for an email, making subtle tweaks can make a huge difference.


Let’s look at three examples from MECLABS, a research institute devoted to unraveling the factors that impact human decision-making to see just how much difference small changes can make. MECLABS has demonstrated how minor modifications can lead to substantial success by assisting companies in experimenting and enhancing their marketing strategies.


Here are three examples from the institute’s research that show just how much difference minor copy tweaks can make:


1. Boosting with psychology. One men’s style retailer boosted its newsletter sign-ups by 17% simply by changing its subject line from “Out-Dress the Other Guys” to “Don’t Let the Other Guys Out-Dress You.” The retailer struck a chord with its male audience by tapping into the fear of not looking your best.


2. Boosting with a twist. A French language blog saw a 0.5% increase in conversion rates by changing its headline from “Do you want to speak French fluently?” to Voulez-vous parler français? This unexpected twist sparked curiosity and drew more people in.


3. Boosting with insight. A private school looking to boost enrollment discovered that parents were more interested in developing their children’s personal qualities than just focusing on college prep. By adjusting its messaging to reflect the school’s emphasis on individual development and academics, the school saw a surge in enrollment.


These examples show that the devil is in the details regarding messaging. To see what resonates with your audience, try split-testing different wording, images, and headlines in your marketing materials. You never know—a small change could lead to significant results!

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